![]() ![]() This is optional, but highly recommended. Add all your Sonos IP addresses to your routers DHCP Reservation Table.Ensure your WiFi credentials are NOT stored in the Sonos App “Settings/System/Network/Wireless Setup” (They are not required when running a system on SonosNet).Always fix the channels, rather than allowing the router to auto-select them on startup and avoid channels in use by your neighbours. Set your SonosNet channel so that it is at least 5 channels away from your routers 2.4ghz channel to prevent overlap.Or better still, try running your system on SonosNet, with one Sonos device wired to the main router (not a bonded surround device). ![]() ![]() You could try changing your routers 2.4ghz Wifi Channel - use ‘fixed’ Channel 1, 6 or 11 (non-overlapping channels) and see which one works best for you.ensure the 2.4ghz band and 5ghz band have different SSID names.Any tips for the right way to fix this instead of starting over from scratch? Both times the app said I lost connection to the internet, second time around I still had full sound but no access app wise, had to wind up redoing the whole set up process twice today, if anyone has any tips to remedy when this happens instead of having to do a full system set up it would it would be greatly appreciated after looking around on the forums I believe it was the arc itself that lost the connection somehow. I have the tv below the 900 model for Sony with the full Sonos set up and twice today my arc lost connection to the app after powering down the Xbox series x I’m fairly new to the Sonos world. ![]()
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